DROP.SKIN - Open CS:GO Cases and Upgrade your Skins

Terms & Conditions

INTRODUCTION

Please read carefully this User Agreement before using drop.skin and its softwareRegistration (authorization) means that you agree with all terms of the present agreementIf you disagree with terms of the present agreement, do not register (authorize) on the site and don’t use its softwaredrop.skin is not affiliated with Steam or Valve Corporation

User agreement
Version 20.02.2025
EPICBYTE LTD, on the one side and the person who accepted the offer placed on the Internet site https://drop.skin/support, on the other side, entered into this user agreement as follows Terms and Definitions

Business and Product description
Drop.Skin (hereinafter referred to as, "Platform", "we", "our", "us") is a platform that provides users with a system for obtaining Counter-Strike weapon skins through a contest-based mechanism. The platform allows registered users to deposit funds, select cases containing predefined sets of weapon skins, and open them to receive one of the available items. All items within a case are fully disclosed in advance, ensuring transparency regarding the potential outcomes. The platform is integrated with the Steam ecosystem to facilitate seamless and reliable delivery of prizes. Once a case is opened, the platform uses a secure, algorithm-driven randomization process to assign a weapon skin from the case to the user. Upon allocation, the awarded item is delivered instantly via Steam's secure API system. This integration ensures that all transactions occur directly within Steam’s infrastructure, reducing errors and guaranteeing the integrity of prize transfers.
All items distributed by Drop.Skin are virtual goods, with no involvement of physical products. Drop.Skin adheres to industry standards for transparency, fairness, and data security. Payment transactions are processed through secure gateways, and user data is managed in compliance with applicable data protection laws. The platform ensures that its randomization and prize delivery systems are implemented with the highest level of reliability and efficiency.
For further information about the platform or assistance with account-related matters, users can contact our support team. Drop.Skin retains the right to modify its processes or policies as necessary to ensure compliance with applicable laws and to enhance operational efficiency.

1. Terms and Definitions

In this user agreement, unless the text directly implies otherwise, the following terms will have the following meanings
Steam Service
Online service offered by Valve Corporation, the owner of the inventory items
Owner
DROPSKIN is operated by EPICBYTE LTD, Company No 16230898, 117 Mayfield Road, Dagenham, England, RM8 1XJ,
Phone: +447418320067.
Inventory
Possibility to use one of the csgo items in accordance with the Steam subscriber agreement, posted at http://store.steampowered.com/subscriber_agreement/english/
Crash
A set of secure pages of the Site created as a result of the User's registration, using which the User has the opportunity to use all or some functionality of the Site
Access to a Personal Account is done in the following order
by clicking on the "Sign in with Steam" button on the Site, after which the User will be automatically redirected to the site at https://steamcommunity.com/;
by entering the Steam user (subscriber) name and the password into a special field, then pressing the "Sign In" button located at https://steamcommunity.com/
or by opening the Site in case the User has not previously logged out of the Personal Account by clicking the "Sign Out" button
User
An individual with a Steam account who has entered into an Agreement with the Owner
Site
A set of information, texts, graphic elements, design, images, photos and video materials, computer programs, other results of intellectual activity (except for the Inventory), contained in the information system that ensures the availability of such information on the Internet within the domain drop.skin
Crash is a game mode, where players have to press Stop button before Crash comes and game concludes Multi-accounting is a process when 1 person has two or more registered accounts on the drop.skin website, registration of such accounts takes place on other people name's or any other additional accounts of the initial user on Steam or any other ways of registration available on the site
Agreement
The present User Agreement
Parties
Owner and User
All other terms and definitions found in the text of the Agreement are interpreted by the Parties in accordance with the laws of the United Kingdom and the rules of interpretation of the relevant terms used in the Internet
Headings (article titles) of the Agreement are intended solely for the convenience of the text of the Agreement and have no literal legal meaning

2. Conclusion of the Agreement

The text of the Agreement, permanently posted at https://drop.skin/support and available at registration (authorization) on the Site, contains all the essential terms of the Agreement and is an offer of the Owner to enter into the Agreement with any fully capable third party using the Site, on the conditions specified in the text of the Agreement.
Thus, the text of the Agreement is a public offer
1. The acceptance of this offer is considered to be usage of the website by user of the following actions:
2. Putting a symbol in a special field under the heading "I accept the terms of the user agreement"
3. Authorization on the Site by clicking on the text "Sign In with Steam" and authorization in the opened window through the existing Steam account or by creating a new Steam account

The text of the Agreement, permanently posted at https://drop.skin/support and available at registration (authorization) on the Site, contains all the essential terms of the Agreement and is an offer of the Owner to enter into the Agreement with any fully capable third party using the Site, on the conditions specified in the text of the Agreement.
Thus, the text of the Agreement is a public offer
1. The acceptance of this offer is considered to be usage of the website by user of the following actions:
2. Putting a symbol in a special field under the heading "I accept the terms of the user agreement"
3. Authorization on the Site by clicking on the text "Sign In with Steam" and authorization in the opened window through the existing Steam account or by creating a new Steam account

3. Subject of the Agreement

Owner grants to User
1. a royalty-free simple (non-exclusive) license to use the Site and its software for their intended purpose, as provided by the explicit user functions of the Site and the Personal Account
2. a compensated simple (non-exclusive) license to use the game Crash for its intended purpose, while the cost of the license for the use of a certain game Crash is indicated on the Site
The license specified in clause 3.1.1 of the Agreement is granted to the User for a period during which (and within the territory on which) the Site and the Personal Account remain accessible to the User
The license specified in clause 3.1.2 of the Agreement is granted to the User within the territory on which the game Crash remains accessible to the User within the period from the moment when the User pays for the use of a particular Crash game until the Inventory is determined with the help of this game
It is prohibited for User to
1. get around the technical restrictions set on the Site and in the game Crash
2. study the technology, decompile or disassemble the Site, the game Crash and the Personal Account
3. create copies of Site, Cases or Personal Account and also copies of design
4. change Site, game Crash and Personal Account in any way
5. perform any actions aimed at changing Site, game Crash, and Personal Account functionality and performance
6. User does not have a right to use any other programs or mechanisms in the Crash game, on the website or in the Personal Account (including but not limited to scripts, bots and any other means that can help gain an advantage over other players or over the website owner)
7. grant access of own Personal Account to a third party
8. User has the right to use only one account on this website, multi-accounting is strictly prohibited and is punishable by blockage of all accounts and funds, irreversibly
9. User is prohibited from publicly accusing the site of deception, this is strictly prohibited and punishable by blocking the account without a refund

Owner grants to User
1. a royalty-free simple (non-exclusive) license to use the Site and its software for their intended purpose, as provided by the explicit user functions of the Site and the Personal Account
2. a compensated simple (non-exclusive) license to use the game Crash for its intended purpose, while the cost of the license for the use of a certain game Crash is indicated on the Site
The license specified in clause 3.1.1 of the Agreement is granted to the User for a period during which (and within the territory on which) the Site and the Personal Account remain accessible to the User
The license specified in clause 3.1.2 of the Agreement is granted to the User within the territory on which the game Crash remains accessible to the User within the period from the moment when the User pays for the use of a particular Crash game until the Inventory is determined with the help of this game
It is prohibited for User to
1. get around the technical restrictions set on the Site and in the game Crash
2. study the technology, decompile or disassemble the Site, the game Crash and the Personal Account
3. create copies of Site, Cases or Personal Account and also copies of design
4. change Site, game Crash and Personal Account in any way
5. perform any actions aimed at changing Site, game Crash, and Personal Account functionality and performance
6. User does not have a right to use any other programs or mechanisms in the Crash game, on the website or in the Personal Account (including but not limited to scripts, bots and any other means that can help gain an advantage over other players or over the website owner)
7. grant access of own Personal Account to a third party
8. User has the right to use only one account on this website, multi-accounting is strictly prohibited and is punishable by blockage of all accounts and funds, irreversibly
9. User is prohibited from publicly accusing the site of deception, this is strictly prohibited and punishable by blocking the account without a refund

4. ANTI-FRAUD POLICY and Termination

User of the Site has the possibility to
1. get acquainted with the content and characteristics of the Inventory the choice of which occurs once user wins in game Crash
We reserve the right to suspend or terminate your account in case of abusing a internal bug without informing us about it. We reserve the right to block the items won by abusing any kind of internal bug if detected.
Purchase a license for the use of the game Crash and receive the relevant Inventory in the manner specified in the Agreement
User through the Personal Account has the possibility to
1. accept Inventory to the Steam account
2. perform (by means of an action or inaction within 1 (one) year from the moment of receiving the Inventory through the use of the game Crash) the alienation of the Inventory for bonus points, giving a discount when paying license fee for the game Crash, in the amount specified in the description of the Inventory in the Personal Account
DROP.SKIN has a strict anti-fraud policy. If EPICBYTE LTD has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by EPICBYTE LTD and other suppliers) including, but not limited to:
1. participating in any type of collusion with other Users
2. development of strategies aimed at obtaining unfair benefits
3. fraudulent actions against EPICBYTE LTD or its payment providers
4. chargeback transactions
5. the use of third party software or analysis systems
6. creating two or more accounts
7. using unfair external factors or influences (commonly known as cheating)
8. or become bankrupt in the country of his/her residence
In case of reveal one or several such actions on the part of the User or other similar actions, DROP.SKIN reserves the right to cancel the user account. This decision is at sole discretion of DROP.SKIN and the User will not be notified or informed of the reasons of such actions. DROP.SKIN also reserves the right to inform the regulatory bodies of the User's jurisdiction of such fraudulent actions performed by the User.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

User of the Site has the possibility to
1. get acquainted with the content and characteristics of the Inventory the choice of which occurs once user wins in game Crash
We reserve the right to suspend or terminate your account in case of abusing a internal bug without informing us about it. We reserve the right to block the items won by abusing any kind of internal bug if detected.
Purchase a license for the use of the game Crash and receive the relevant Inventory in the manner specified in the Agreement
User through the Personal Account has the possibility to
1. accept Inventory to the Steam account
2. perform (by means of an action or inaction within 1 (one) year from the moment of receiving the Inventory through the use of the game Crash) the alienation of the Inventory for bonus points, giving a discount when paying license fee for the game Crash, in the amount specified in the description of the Inventory in the Personal Account
DROP.SKIN has a strict anti-fraud policy. If EPICBYTE LTD has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by EPICBYTE LTD and other suppliers) including, but not limited to:
1. participating in any type of collusion with other Users
2. development of strategies aimed at obtaining unfair benefits
3. fraudulent actions against EPICBYTE LTD or its payment providers
4. chargeback transactions
5. the use of third party software or analysis systems
6. creating two or more accounts
7. using unfair external factors or influences (commonly known as cheating)
8. or become bankrupt in the country of his/her residence
In case of reveal one or several such actions on the part of the User or other similar actions, DROP.SKIN reserves the right to cancel the user account. This decision is at sole discretion of DROP.SKIN and the User will not be notified or informed of the reasons of such actions. DROP.SKIN also reserves the right to inform the regulatory bodies of the User's jurisdiction of such fraudulent actions performed by the User.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

5. Inventory Acceptance

Once the Inventory is received through the use of the Case and is shown in the Personal Account, the User has the possibility to take Inventory to the Steam account within 1 (one) year, or to alienate the Inventory through the Personal Account
Acceptance of the Inventory in the Steam account is subject to the User's fulfilment of the Steam and Personal Account settings specified on the Site and in the Personal Account section
In order to accept the Inventory in the Steam account, subject to the requirements of clause 5.2 of the Agreement, the User within 1 (one) year from the moment of receiving the Inventory follows the link 'CLAIM', located in the Personal Account section next to the Inventory description
User has the possibility to sell the Inventory which has been received but not yet accepted in the Steam Account, for the amount of bonus points that is given in the description of the Inventory in the Personal Account; these bonus points give a discount when paying a license fee for the game Crash participation, with one bonus point equals to one rouble exclusively for these purposes (payment of license fees)
The parties agreed that these bonus points are not cash and are not refundable and/or exchangeable
To sell the Inventory, the User within 1 (one) year from the moment of receiving the Inventory follows the corresponding link located in the Personal Account section next to a description of this Inventory
Inactivity of the User during that year means sale of his/her Inventory, which has been received by User, but not claimed and moved to Steam account
When the Inventory is alienated, the bonus points received by the User are displayed in the Personal Account
Owner does not provide cash refunds from the account, user can only receive refund as an inventory in the Steam account they registered with, in case no rule has been violated from the clauses of this agreement and internal company directives
Withdrawal limit depends on the transaction history of the particular user on the drop.skin website and is considered individually in each case. Every user will undergo an internal check by Owner to confirm compliance with the terms of this agreement before withdrawal. In case of successful verification, Owner will enable User to make a withdrawal. The fact of a successful check on one withdrawal does not give User an automatic confirmation of the legality of the next requested withdrawal, each conclusion passes an individual check. Owner reserves the right to block subsequent withdrawals and User's account itself in case of violation of the clauses of this agreement, regardless of time/date violation was committed and how much time have passed

Once the Inventory is received through the use of the Case and is shown in the Personal Account, the User has the possibility to take Inventory to the Steam account within 1 (one) year, or to alienate the Inventory through the Personal Account
Acceptance of the Inventory in the Steam account is subject to the User's fulfilment of the Steam and Personal Account settings specified on the Site and in the Personal Account section
In order to accept the Inventory in the Steam account, subject to the requirements of clause 5.2 of the Agreement, the User within 1 (one) year from the moment of receiving the Inventory follows the link 'CLAIM', located in the Personal Account section next to the Inventory description
User has the possibility to sell the Inventory which has been received but not yet accepted in the Steam Account, for the amount of bonus points that is given in the description of the Inventory in the Personal Account; these bonus points give a discount when paying a license fee for the game Crash participation, with one bonus point equals to one rouble exclusively for these purposes (payment of license fees)
The parties agreed that these bonus points are not cash and are not refundable and/or exchangeable
To sell the Inventory, the User within 1 (one) year from the moment of receiving the Inventory follows the corresponding link located in the Personal Account section next to a description of this Inventory
Inactivity of the User during that year means sale of his/her Inventory, which has been received by User, but not claimed and moved to Steam account
When the Inventory is alienated, the bonus points received by the User are displayed in the Personal Account
Owner does not provide cash refunds from the account, user can only receive refund as an inventory in the Steam account they registered with, in case no rule has been violated from the clauses of this agreement and internal company directives
Withdrawal limit depends on the transaction history of the particular user on the drop.skin website and is considered individually in each case. Every user will undergo an internal check by Owner to confirm compliance with the terms of this agreement before withdrawal. In case of successful verification, Owner will enable User to make a withdrawal. The fact of a successful check on one withdrawal does not give User an automatic confirmation of the legality of the next requested withdrawal, each conclusion passes an individual check. Owner reserves the right to block subsequent withdrawals and User's account itself in case of violation of the clauses of this agreement, regardless of time/date violation was committed and how much time have passed

6. Owner Reward

For the right to use the game Crash, the User pays a license fee in the amount indicated on the website
The license fee specified in clause 6.1 of the Agreement shall be paid by the User from funds previously transferred to the Owner through a payment service, information about which is available to the User at the moment of payment
The amount of money is displayed in the Personal Account
The payment for the license fee specified in clause 6.1 of the Agreement shall be made by the User in the manner and in accordance with the rules specified on the relevant page of the website, taking into account the specifics and requirements established by the relevant payment service involved by the Owner for payment transactions
The moment of payment of the license fee specified in clause 6.1 of the Agreement is the moment of writing off the corresponding amount of money; the User is being informed of this by the corresponding change in the balance in the Personal Account
The payment of the license fee specified in clause 6.1 of the Agreement in the manner specified in this section is subject to the statements of Clause 5.6 of the Agreement

For the right to use the game Crash, the User pays a license fee in the amount indicated on the website
The license fee specified in clause 6.1 of the Agreement shall be paid by the User from funds previously transferred to the Owner through a payment service, information about which is available to the User at the moment of payment
The amount of money is displayed in the Personal Account
The payment for the license fee specified in clause 6.1 of the Agreement shall be made by the User in the manner and in accordance with the rules specified on the relevant page of the website, taking into account the specifics and requirements established by the relevant payment service involved by the Owner for payment transactions
The moment of payment of the license fee specified in clause 6.1 of the Agreement is the moment of writing off the corresponding amount of money; the User is being informed of this by the corresponding change in the balance in the Personal Account
The payment of the license fee specified in clause 6.1 of the Agreement in the manner specified in this section is subject to the statements of Clause 5.6 of the Agreement

7. Personal Data Privacy Policy

The User gives their consent to the Owner for the processing of information, including the User's personal data provided when using the Site, namely the data specified in the User's Steam account
Processing of personal data means recording, systematization, accumulation, storage, adjustment (updating, modification), extraction, use, transfer (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data not subject to special categories for which processing, in accordance with the current legislation of the UK, requires the written consent of the User
The processing of personal data is carried out in order to fulfil the obligations of the Agreement by the Parties, the registration of the User on the Site, the acquisition of a license for the use of the Case, the receipt of the Inventory, and the sending to the User e-mail address of information messages
User may at any time withdraw consent to the processing of personal data by sending the Owner a corresponding written notice to the address specified in clause 1.1 of the Agreement by registered mail with a receipt acknowledgement
In doing so, User understands that such withdrawal means termination of the Agreement
The Owner has the right to continue processing the personal data of the User in cases provided by law
Additional or other provisions regarding the processing of personal data may be contained in the relevant document posted on the Site
In the event of a conflict between the provisions of such a document, the provisions of this section apply over the provisions of the document
User agrees to receive advertising materials from the Owner, from their affiliates or from other persons on behalf of the Owner at the e-mail address specified by the User upon registration in Steam
Consent to receipt of advertising materials may be withdrawn by the User at any time by sending to the Owner the relevant written notification to the address specified in clause 1.1 of the Agreement, or by performing the actions specified in the messages (e-mails) containing such materials

The User gives their consent to the Owner for the processing of information, including the User's personal data provided when using the Site, namely the data specified in the User's Steam account
Processing of personal data means recording, systematization, accumulation, storage, adjustment (updating, modification), extraction, use, transfer (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data not subject to special categories for which processing, in accordance with the current legislation of the UK, requires the written consent of the User
The processing of personal data is carried out in order to fulfil the obligations of the Agreement by the Parties, the registration of the User on the Site, the acquisition of a license for the use of the Case, the receipt of the Inventory, and the sending to the User e-mail address of information messages
User may at any time withdraw consent to the processing of personal data by sending the Owner a corresponding written notice to the address specified in clause 1.1 of the Agreement by registered mail with a receipt acknowledgement
In doing so, User understands that such withdrawal means termination of the Agreement
The Owner has the right to continue processing the personal data of the User in cases provided by law
Additional or other provisions regarding the processing of personal data may be contained in the relevant document posted on the Site
In the event of a conflict between the provisions of such a document, the provisions of this section apply over the provisions of the document
User agrees to receive advertising materials from the Owner, from their affiliates or from other persons on behalf of the Owner at the e-mail address specified by the User upon registration in Steam
Consent to receipt of advertising materials may be withdrawn by the User at any time by sending to the Owner the relevant written notification to the address specified in clause 1.1 of the Agreement, or by performing the actions specified in the messages (e-mails) containing such materials

8. Limitation of liability

The Owner is not liable for User's losses caused by unlawful actions of third parties, including those related to unlawful access to the Personal Account
The Owner is not liable for losses incurred to User because of disclosure of the credentials necessary for access to the Personal Account to third parties, which occurred through no fault of the Owner
The Owner does not own users Inventory items, does not determine the Inventory order of use and performance
Regarding the Inventory, the User is guided by the Steam Subscriber Agreement, available at the time of drafting the Agreement at http://store.steampowered.com/subscriber_agreement/english/
The Owner does not provide software for the Inventory intended purpose on the User's device
The User purchases and/or installs this software on their device themselves
The website and its software, including the Personal Account and game Crash, is provided 'as is'
The User undertakes all the risks related with using the website
The Owner, operators of wired and wireless communication, through the networks of which the access to the website is provided, affiliated persons, suppliers, agents of the Owner do not provide any guarantees regarding the website
The Owner does not guarantee that the website, game Crash and Personal Account meets requirements of a User, and that the access to the website, game Crash and Personal Account will be provided continuously, quickly, securely and without errors
Software and hardware errors, both on the Owner's and User's side, leading to the inability of the User to access the Site and/or Game Crash and/or the Personal Account are circumstances of force majeure, and are the basis for exemption from liability for failure to fulfil the Owner's obligations under the Agreement
The Owner has the right to assign rights and transfer debts for all obligations arising from the Agreement
The User hereby gives their consent to the assignment of rights and the transfer of debts to any third parties
The Owner informs the User on the assignment of rights and/or transfer of debts by placing the relevant information on the Site
The amount of losses that can be compensated by the Owner to User is in any case limited in accordance with the provisions of this User Agreement to 1,000 (one thousand) roubles
In case of violation of the Agreement by the User, the Owner is entitled to unilaterally refuse to execute the Agreement and terminate the User's access to the Personal Account unless otherwise is provided by the Agreement
If such infringement caused damage to third parties, the responsibility for it rests entirely on the User

The Owner is not liable for User's losses caused by unlawful actions of third parties, including those related to unlawful access to the Personal Account
The Owner is not liable for losses incurred to User because of disclosure of the credentials necessary for access to the Personal Account to third parties, which occurred through no fault of the Owner
The Owner does not own users Inventory items, does not determine the Inventory order of use and performance
Regarding the Inventory, the User is guided by the Steam Subscriber Agreement, available at the time of drafting the Agreement at http://store.steampowered.com/subscriber_agreement/english/
The Owner does not provide software for the Inventory intended purpose on the User's device
The User purchases and/or installs this software on their device themselves
The website and its software, including the Personal Account and game Crash, is provided 'as is'
The User undertakes all the risks related with using the website
The Owner, operators of wired and wireless communication, through the networks of which the access to the website is provided, affiliated persons, suppliers, agents of the Owner do not provide any guarantees regarding the website
The Owner does not guarantee that the website, game Crash and Personal Account meets requirements of a User, and that the access to the website, game Crash and Personal Account will be provided continuously, quickly, securely and without errors
Software and hardware errors, both on the Owner's and User's side, leading to the inability of the User to access the Site and/or Game Crash and/or the Personal Account are circumstances of force majeure, and are the basis for exemption from liability for failure to fulfil the Owner's obligations under the Agreement
The Owner has the right to assign rights and transfer debts for all obligations arising from the Agreement
The User hereby gives their consent to the assignment of rights and the transfer of debts to any third parties
The Owner informs the User on the assignment of rights and/or transfer of debts by placing the relevant information on the Site
The amount of losses that can be compensated by the Owner to User is in any case limited in accordance with the provisions of this User Agreement to 1,000 (one thousand) roubles
In case of violation of the Agreement by the User, the Owner is entitled to unilaterally refuse to execute the Agreement and terminate the User's access to the Personal Account unless otherwise is provided by the Agreement
If such infringement caused damage to third parties, the responsibility for it rests entirely on the User

9. Settlement of disputes

All disputes, disagreements and claims that may arise in connection with the execution, termination or invalidation of the Agreement, the Parties will seek to resolve through negotiations
Party that has claims and/or disagreements shall forward them in a message to the other Party indicating the claims and/or disagreements in accordance with clause 9.1 of the Agreement
If the sending Party does not receive the reply to the message within 30 (thirty) working days from the date of sending the message, or if the Parties do not come to an agreement on the claims and/or disagreements that have arisen, the dispute is subject to judicial settlement at the Owner's location

All disputes, disagreements and claims that may arise in connection with the execution, termination or invalidation of the Agreement, the Parties will seek to resolve through negotiations
Party that has claims and/or disagreements shall forward them in a message to the other Party indicating the claims and/or disagreements in accordance with clause 9.1 of the Agreement
If the sending Party does not receive the reply to the message within 30 (thirty) working days from the date of sending the message, or if the Parties do not come to an agreement on the claims and/or disagreements that have arisen, the dispute is subject to judicial settlement at the Owner's location

10. Final conditions

The Parties hereby confirm that in the performance (modification, amendment, termination) of the Agreement, as well as in the conduct of correspondence on these matters, the use of analogues of the handwritten signature of the Parties is permitted
The Parties confirm that all notifications, messages, agreements and documents within the framework of the Parties' performance of the obligations arising from the Agreement, signed by the analogues of the Parties' own handwritten signatures, shall be valid and binding upon the Parties
The analogues of a handwritten signature are understood as authorized e-mail addresses and credentials of the Personal Account
The Parties acknowledge that all notices, messages, agreements, documents and letters sent using authorized e-mail addresses and the Personal Account shall be deemed to be sent and signed by the Parties, unless explicitly indicated in the letters
The authorized e-mail addresses of the Parties are recognized
1. For Owner: [email protected]
2. For User: the email address specified when registering the Steam account
The Parties undertake to ensure the confidentiality of information and information required to access authorized e-mail addresses and the Personal Account, to prevent the disclosure of such information and the transfer to third parties
The Parties themselves determine the procedure for restricting access to such information
When authorized e-mail addresses are used, prior to the receipt of information on breach of confidentiality from the second Party, all actions taken and documents sent using the authorized e-mail address of the second Party, even if these actions and documents were committed and directed by other persons, are considered to as if taken and sent by that second Party
In this case, the second Party undertakes all the rights and obligations, as well as liability
When using the Personal Account prior to receipt of the user information about the violation of the confidentiality, all actions taken and documents sent using the Personal Account even if these actions and the documents were taken and sent by other persons are considered as if taken and sent by the User
In this case, the User undertakes all the rights and obligations, as well as liability

The Parties hereby confirm that in the performance (modification, amendment, termination) of the Agreement, as well as in the conduct of correspondence on these matters, the use of analogues of the handwritten signature of the Parties is permitted
The Parties confirm that all notifications, messages, agreements and documents within the framework of the Parties' performance of the obligations arising from the Agreement, signed by the analogues of the Parties' own handwritten signatures, shall be valid and binding upon the Parties
The analogues of a handwritten signature are understood as authorized e-mail addresses and credentials of the Personal Account
The Parties acknowledge that all notices, messages, agreements, documents and letters sent using authorized e-mail addresses and the Personal Account shall be deemed to be sent and signed by the Parties, unless explicitly indicated in the letters
The authorized e-mail addresses of the Parties are recognized
1. For Owner: [email protected]
2. For User: the email address specified when registering the Steam account
The Parties undertake to ensure the confidentiality of information and information required to access authorized e-mail addresses and the Personal Account, to prevent the disclosure of such information and the transfer to third parties
The Parties themselves determine the procedure for restricting access to such information
When authorized e-mail addresses are used, prior to the receipt of information on breach of confidentiality from the second Party, all actions taken and documents sent using the authorized e-mail address of the second Party, even if these actions and documents were committed and directed by other persons, are considered to as if taken and sent by that second Party
In this case, the second Party undertakes all the rights and obligations, as well as liability
When using the Personal Account prior to receipt of the user information about the violation of the confidentiality, all actions taken and documents sent using the Personal Account even if these actions and the documents were taken and sent by other persons are considered as if taken and sent by the User
In this case, the User undertakes all the rights and obligations, as well as liability

11. Amendment of the Agreement

The Owner has the right to unilaterally change the terms of the Agreement, and these changes come into force at the time of publication of the new version of the Agreement on the Internet at https://drop.skin/support
Continued use of the functions of the website will mean the User's consent to the terms of the new version of the Agreement
If the User does not agree with the terms of the new version of the Agreement, they must cease to use the website

The Owner has the right to unilaterally change the terms of the Agreement, and these changes come into force at the time of publication of the new version of the Agreement on the Internet at https://drop.skin/support
Continued use of the functions of the website will mean the User's consent to the terms of the new version of the Agreement
If the User does not agree with the terms of the new version of the Agreement, they must cease to use the website

12. Return Policy

PLEASE READ THIS REFUND POLICY CAREFULLY BEFORE MAKING ANY PURCHASE OR EXCHANGE DROP.SKIN. This document is an integral part of the https://drop.skin Terms of Use/ User Agreement, which together constitute the agreement between you and drop.skin. This Refund Policy applies to the following purchases: Game Items (skins) collectively referred to as 'Products'.
WHEN CAN I RETURN THE PRODUCT?
1. Our Products are digital content (virtual items), are not goods within the meaning of 'On Consumer Rights Protection', and due to their specifics, they are not subject to the general consumer right to return.
2. BY AGREEING TO THIS RETURN POLICY AND MAKING A PURCHASE, YOU CONFIRM THAT YOU ARE INFORMED THAT THERE IS NO RIGHT TO RETURN OUR PRODUCTS AND WAIVE ANY CLAIMS RELATED TO THIS.
WE ACCEPT REFUND REQUESTS FOR THE FOLLOWING REASONS
1. The item is not received. Please keep in mind that:
  1. We will start processing your request after your payment is confirmed. Payment confirmation usually takes a few seconds, but it can take up to 3 days, depending on the payment method. You can check the status of your payment in your account.
  2. If you have purchased a game item that is in the 'Hold' status, you will receive a virtual copy of this game item that you can trade, but the opportunity to get a game item to your inventory will appear only after the 'Hold' period has expired.
  3. If you have not received the paid Product for any other reason, please contact support using any of the methods listed below. As soon as we confirm the non-delivery, we will refund the money.
  4. Fraudulent transactions. If the purchase was not made by you and your payment data was used fraudulently, please contact the support service as soon as possible using any of the methods listed below. We are investigating this case and if the money is still in our system, we will make a refund, otherwise a refund is not possible.
WHEN CAN I EXPECT A REFUND?
1. By default, the money for purchases will be refunded to the payment method used to make the purchase. Depending on the payment method, the refund may take up to 45 days. If your payment method does not support a refund, we will credit the refund amount to your balance.
HOW TO CONTACT US
1. You can request a refund or get other assistance on your use of the drop.skin service by contacting our support service via [email protected]. We will make every reasonable effort to resolve your request.

PLEASE READ THIS REFUND POLICY CAREFULLY BEFORE MAKING ANY PURCHASE OR EXCHANGE DROP.SKIN. This document is an integral part of the https://drop.skin Terms of Use/ User Agreement, which together constitute the agreement between you and drop.skin. This Refund Policy applies to the following purchases: Game Items (skins) collectively referred to as 'Products'.
WHEN CAN I RETURN THE PRODUCT?
1. Our Products are digital content (virtual items), are not goods within the meaning of 'On Consumer Rights Protection', and due to their specifics, they are not subject to the general consumer right to return.
2. BY AGREEING TO THIS RETURN POLICY AND MAKING A PURCHASE, YOU CONFIRM THAT YOU ARE INFORMED THAT THERE IS NO RIGHT TO RETURN OUR PRODUCTS AND WAIVE ANY CLAIMS RELATED TO THIS.
WE ACCEPT REFUND REQUESTS FOR THE FOLLOWING REASONS
1. The item is not received. Please keep in mind that:
  1. We will start processing your request after your payment is confirmed. Payment confirmation usually takes a few seconds, but it can take up to 3 days, depending on the payment method. You can check the status of your payment in your account.
  2. If you have purchased a game item that is in the 'Hold' status, you will receive a virtual copy of this game item that you can trade, but the opportunity to get a game item to your inventory will appear only after the 'Hold' period has expired.
  3. If you have not received the paid Product for any other reason, please contact support using any of the methods listed below. As soon as we confirm the non-delivery, we will refund the money.
  4. Fraudulent transactions. If the purchase was not made by you and your payment data was used fraudulently, please contact the support service as soon as possible using any of the methods listed below. We are investigating this case and if the money is still in our system, we will make a refund, otherwise a refund is not possible.
WHEN CAN I EXPECT A REFUND?
1. By default, the money for purchases will be refunded to the payment method used to make the purchase. Depending on the payment method, the refund may take up to 45 days. If your payment method does not support a refund, we will credit the refund amount to your balance.
HOW TO CONTACT US
1. You can request a refund or get other assistance on your use of the drop.skin service by contacting our support service via [email protected]. We will make every reasonable effort to resolve your request.

Terms & Conditions

INTRODUCTION

1. Terms and Definitions

2. Conclusion of the Agreement

3. Subject of the Agreement

4. ANTI-FRAUD POLICY and Termination

5. Inventory Acceptance

6. Owner Reward

7. Personal Data Privacy Policy

8. Limitation of liability

9. Settlement of disputes

10. Final conditions

11. Amendment of the Agreement

12. Return Policy

Command Palette

Terms & Conditions

INTRODUCTION

1. Terms and Definitions

2. Conclusion of the Agreement

3. Subject of the Agreement

4. ANTI-FRAUD POLICY and Termination

5. Inventory Acceptance

6. Owner Reward

7. Personal Data Privacy Policy

8. Limitation of liability

9. Settlement of disputes

10. Final conditions

11. Amendment of the Agreement

12. Return Policy